| LO 7-1 | Discuss how training, informal learning, and knowledge management can contribute to continuous learning and companies' business strategy. |
| LO 7-2 | Explain the role of the manager in identifying training needs and supporting training on the job. |
| LO 7-3 | Conduct a needs assessment. |
| LO 7-4 | Evaluate employees' readiness for training. |
| LO 7-5 | Discuss the strengths and weaknesses of presentation, hands-on, and group training methods. |
| LO 7-6 | Explain the potential advantages of e-learning for training. |
| LO 7-7 | Design a training session to maximize learning. |
| LO 7-8 | Choose appropriate evaluation design and training outcomes based on the training objectives and evaluation purpose. |
| LO 7-9 | Design a cross-cultural preparation program. |
| LO 7-10 | Develop a program for effectively managing diversity. |
