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| 1 |  |  In _____, the HR manager attempts to determine the supply of and demand for various types of human resources to predict areas within the organization where there will be future labor shortages or surpluses. |
|  | A) | recruiting |
|  | B) | monitoring |
|  | C) | personnel forecasting |
|  | D) | job posting |
|  | E) | downsizing |
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| 2 |  |  Based on its historic trends of demand for labor, a company determines the supply and demand of its human resources to predict areas of the organization that will experience shortages or surpluses. Which of the following methods of forecasting is being used here? |
|  | A) | Traditional |
|  | B) | Judgmental |
|  | C) | Referral |
|  | D) | Statistical |
|  | E) | Extrapolative |
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| 3 |  |  A(n) _____ is an objective measure that accurately predicts future labor demand. |
|  | A) | leading indicator |
|  | B) | yield ratio |
|  | C) | human capital ROI |
|  | D) | confounding factor |
|  | E) | intermediate variable |
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| 4 |  |  Which of the following matrices shows how people move in one year from one state (outside the organization) or job category to another state or job category? |
|  | A) | Workforce matrices |
|  | B) | Transformational matrices |
|  | C) | Task role matrices |
|  | D) | Job evaluation matrices |
|  | E) | Transitional matrices |
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| 5 |  |  Which of the following options will help a company avoid an expected labor shortage? |
|  | A) | Work sharing |
|  | B) | Pay reductions |
|  | C) | Retraining |
|  | D) | Transfers |
|  | E) | Overtime |
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| 6 |  |  Which of the following stages is critical with the many options available to a planner differing widely in their expense, speed, effectiveness, amount of human suffering, and revocability? |
|  | A) | Evaluation |
|  | B) | Goal setting and strategic planning |
|  | C) | Program implementation |
|  | D) | Forecasting |
|  | E) | Decision making |
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| 7 |  |  The planned elimination of large numbers of personnel designed to enhance organizational effectiveness is called _____. |
|  | A) | demotion |
|  | B) | deployment |
|  | C) | downsizing |
|  | D) | outsourcing |
|  | E) | attrition |
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| 8 |  |  Genco Inc. has completed forecasting human resource requirements and has determined that there will be a labor shortage in the future. Which of the following options can Genco Inc. use to avoid the expected labor shortage? |
|  | A) | Work sharing |
|  | B) | Early retirement |
|  | C) | Overtime |
|  | D) | Pay reductions |
|  | E) | Retraining |
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| 9 |  |  Which of the following trends was often a leading indicator that the economy was expanding in the United States with regard to temporary and permanent employees? |
|  | A) | A drop in temporary employment often preceded a jump in permanent hiring |
|  | B) | A surge in temporary employment often followed a jump in permanent hiring |
|  | C) | A drop in temporary employment often followed a surge in permanent hiring |
|  | D) | A surge in temporary employment often preceded a jump in permanent hiring |
|  | E) | A drop in permanent employment often followed a surge in temporary hiring |
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| 10 |  |  Which of the following has been the most widespread means of eliminating a labor shortage? |
|  | A) | Merger |
|  | B) | Outsourcing |
|  | C) | Downsizing |
|  | D) | Business acquisitions |
|  | E) | Voluntary resignation |
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| 11 |  |  Danhot Inc., a manufacturer of heat exchangers, has adopted a _____. As a consequence of which, Malcolm, a previous employee of Danhot Inc., is able to appeal against Danhot's decision to terminate him. |
|  | A) | due process policy |
|  | B) | direct application quota |
|  | C) | practice of promoting from within |
|  | D) | workforce utilization review |
|  | E) | voluntary retirement scheme |
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| 12 |  |  Alvin gets an interview call from an organization for the position of an assistant manager. Alvin's friend, working in the same organization recommended him for the job. Alvin is an example of a(n) _____. |
|  | A) | referral |
|  | B) | direct applicant |
|  | C) | virtual employee |
|  | D) | internal employee |
|  | E) | poached employee |
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| 13 |  |  In the war for talent, some employers who try to entice one new employee from a competitor will often try to leverage that one person to try to entice even more people away. This practice of trying to recruit a whole team of people is referred to as _____. |
|  | A) | lead-the-market approach |
|  | B) | counter cyclical hiring |
|  | C) | a lift-out |
|  | D) | a furlough |
|  | E) | enticement approach |
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| 14 |  |  Which of the following statements is true about the recruiter's role in the recruitment process? |
|  | A) | Recruiters' characteristics and behaviors seem to have more impact on applicants' job choices than one might expect. |
|  | B) | Applicants find a job more attractive and the recruiter more credible when he or she is a personnel specialist. |
|  | C) | Recruiters do not have much influence on job choice, implying that recruiters cannot have an impact on those they recruit. |
|  | D) | Realistic job previews by recruiters lower expectations and can help reduce future turnover in the workforce. |
|  | E) | Informativeness of the recruiter reflects the degree to which he or she seems to care about the applicant. |
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| 15 |  |  Which of the following is an advantage of using local newspapers for advertising? |
|  | A) | This medium allows an organization to target skill levels very well. |
|  | B) | It is a relatively inexpensive means of reaching many people within a specified geographic area who are currently looking for work. |
|  | C) | Classified ads are usually read by many people who are either over- or under qualified for the position. |
|  | D) | This is a better medium compared to others for luring people away from their current employers. |
|  | E) | Newspapers are better than specially targeted journals and periodicals at reaching a specific part of the overall labor market. |
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