| LO 4-1 | Analyze an organization's structure and work-flow process, identifying the output, activities, and inputs in the production of a product or service. |
| LO 4-2 | Understand the importance of job analysis in strategic human resource management. |
| LO 4-3 | Choose the right job analysis technique for a variety of human resource activities. |
| LO 4-4 | Identify the tasks performed and the skills required in a given job. |
| LO 4-5 | Understand the different approaches to job design. |
| LO 4-6 | Comprehend the trade-offs among the various approaches to designing jobs. |