Civics Today Citizenship, Economics, & You

Chapter 20: Personal Finance and Economics

Student Web Activity

"Consumer Rights"

In this chapter you have learned that economics is the study of how people use limited resources to meet unlimited wants or needs. Consumers, businesses, and governments all must make economic decisions based on scarcity. To make wise choices consumers must understand the type of economy they have and stay informed. All consumers should know that they have consumer rights as well as legal rights. In this activity you will take a closer look at how consumers can protect their interests when shopping on the Internet.

Destination Title: The Better Business Bureau Online

Note: Clicking on the link above will launch a new browser window.
Need help using your browser for this activity? Click here for tips.

Start at the BBB Online Web site.

  • Click on Resource Library.
  • Click on Tips.
  • Select “Top Ten Cyber Monday Tips for Staying Safe When Shopping Online.”

After reading through the information answer the following questions.

How can you tell if you are placing an order on a secure Web site?
What is the recommended way to pay for online purchases? Why?
What sort of records about your purchase should you keep?
Describe what actions you can take if you are not satisfied with the transaction.
Summarize the information about online shopping tips. Use this information to create an information flyer for consumers. Use colors and graphics to make your brochure visually appealing.
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