Street Law: A Course in Practical Law

Chapter 27: Becoming a Smart Consumer

Student Self-Assessment Quizzes

When consumers get an urge to buy something, they should
A)find the lowest price and buy it.
B)decide whether they need or want the product.
C)ignore the urge.
D)none of the above.
One company sells its cereal with advertising showing a puppy sleeping at the feet of the boy eating the cereal. This is an example of what advertising technique?
B)celebrity appeal
C)seeing is believing
One company sells its doll by showing a child opening birthday presents. This advertising technique is
A)the bandwagon approach.
B)celebrity appeal.
D)claims of authority.
The federal agency responsible for dealing with products from another country that harm U.S. consumers is the
A)World Trade Organization.
B)Consumer Product Safety Commission.
C)Federal Trade Commission.
D)State Attorney General's Office.
Federal law protects consumers by
A)suing merchants on behalf of individual consumers.
B)setting standards for many consumer goods and services.
C)requiring states to pass state consumer protection laws.
D)requiring local governments to pass local consumer protection laws.
The Food and Drug Administration
A)inspects restaurants to ensure that they do not use transfats in the preparation of food.
B)inspects restaurants to ensure that they are sanitary and use proper food preparation and storage techniques.
C)regulates the safety of food and drugs and can order unsafe products to be taken off the market.
D)ensures that food coming into the United States from other countries is safe for the American consumer.
Which of the following is an example of a cease and desist order?
A)a fine on a business advertising that its cooking oil is vegetarian when in fact it is made with animal fat
B)a requirement that a business acknowledge its deception in future ads
C)an attorney general's order to a business to stop claiming its product cures cancer
D)a class action lawsuit
When Ethan received two shirts he had ordered from a catalog, he put them in his closet. Three months later, when he tried them on, the shirts were too small. The return policy in the catalog says that returns must be made within 30 days. Ethan
A)failed to inspect the shirts and will likely be unable to return them.
B)has a right to return the shirts at any time for a full refund.
C)has a right to return the shirts at any time for a partial refund.
D)has a right to return the shirts for a new size.
Tyrone bought a digital camera online that warranted free labor and parts for one year. After two months, the camera broke. Tyrone tried to fix the it himself, but it made things worse. Tyrone
A)has probably voided the warranty by trying to fix it himself.
B)has rights to free repair under the warranty since it is within the year.
C)should report the problem to the Consumer Product Safety Commission.
D)should sue the manufacturer.
Which of the following statements is true about small claims court?
A)Plaintiffs do not need to bring evidence to court.
B)Lawyers question the witnesses.
C)Plaintiffs may sue for amounts over $10,000.
D)Defendants have a right to be notified of the date and place of the hearing.
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